Bartender / Barmaid / Bar assistant
Job Types: Full Time / Part time / Casual
Salary: Competitive, DOE (depending on experience). To be discussed at interview.
The Kingfisher Hotel, Golf and Country Club sees a major and exciting £2 million redevelopment project newly opened 2020. Set within 100 acres of stunning Buckinghamshire countryside, Kingfisher is a unique and stylish individual Boutique Hotel, Golf and Country Club boasting a magnificent golf course with a cutting-edge driving range, a state of the art leisure centre, a gym, spa facilities and beauty rooms.
We are looking for enthusiastic 4-star Hotel Food and Beverage Associates with bar experience to serve our guests within the Lounge and Function Rooms. Using fresh and locally sourced ingredients, Kingfisher Country Club will only deliver the best and ultimately, you will consistently deliver the highest level of service to our guests. If you have a knack for customer service and share a passion for the Hospitality Industry, we’d like to meet you.
Key Responsibilities include
· To offer exceptional level of service at all times in a professional and efficient manner
· To provide attentive service to all customers during their meals
· To recommend dishes and respective wine pairing, up-selling when appropriate
· To ensure that all stores are in order and tidied on a regular basis and in line with the cleaning schedule
· Preparing alcoholic or non-alcoholic beverages including cocktails and mocktails
· Preparing specialty coffees using barista machines
· Interacting with customers, taking orders and serving snacks and drinks in line with company standards
· Accurate logging and implementation of guest special requests
· Maintain updated records of bookings and payments
· Maintain accurate records of maintenance issues and follow-up
· Taking restaurant bookings upon request and accurately recording into the booking system
· Be environmentally aware
· Flexibility to respond to a range of different work situations
· Maintain Health and Safety, Fire Safety Standards at all times
· Be able to seek customer resolution confidently and promptly
· Excellent communication skills
· Genuinely, friendly and natural personality. Able to create positive working relations with all team members
· Continually look for ways to improve the service and offering, keeping abreast of trends and communicating customer feedback
These responsibilities are not all-encompassing and will vary in line with the needs of the business.
To be successful
· Previous exposure working and serving on a bar. Understanding of Weights and Measures Act
· Inform customers about payment methods and verify their credit card data with a good understanding of GDPR requirements
· Mixologists preferred
· Flexibility to work on a rota basis across 7 days a week, including late finishes past midnight as required
· Ability to think on your feet
· Positive and enthusiastic attitude towards customer service
· Proven experience working in a 4* Hotel is an advantage
We are looking to fill positions for full time/ part time and casual team members. If you believe you are the right candidate please send us your CV outlining the relevant contracted hours you are looking for.
There are currently no public transport links to the location of Kingfisher Hotel and therefore a drivers license is required.
In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.
We are an inclusive employer, strongly believing that everyone is unique and there should be no limits to ambition. We welcome your application whatever your background or situation. No staff accommodation available.
What’s on offer;
• 28 days paid holiday per annum
• Complimentary meals whilst on duty
• Free parking
• Available Workplace Pension Scheme
• Learning and development prospects
• Competitive remuneration depending on experience
• Percentage of tips and service charge
Please note that by applying for this position, you are giving your consent for Kingfisher Country Club Ltd to process your personal data in line with our Privacy Notice and in relation to the retention of personal data under the UK General Data Protection Regulation. By consenting, Kingfisher Coutnry Club Ltd will keep the details of unsuccessful candidates on file for a period of 6 months. You have the right to withdraw your consent at any time by informing the Company that you wish to do so, but we will be unable to contact you in relation to alternative positions.