Job Types: Full Time / Part time / Casual
Salary: Competitive, DOE (depending on experience). To be discussed at interview.
The Kingfisher Hotel, Golf and Country Club sees a major and exciting £2 million redevelopment project newly opened 2020. Set within 100 acres of stunning Buckinghamshire countryside, Kingfisher is a unique and stylish individual Boutique Hotel, Golf and Country Club boasting a magnificent golf course with a cutting-edge driving range, a state of the art leisure centre, a gym, spa facilities and beauty rooms.
Kingfisher Golf and Country Club are currently searching for skilled and friendly waiters and waitresses for our onsite restaurant. As a waiter/waitress, you will play a big role in creating and providing the best customer experience and satisfaction. This is a great time to be joining the team as we continue to grow in popularity and demand at a rapid speed. As part of your duties, you may be required from time to time to partake in covering the bar during your shift.
Minimum of 2 years experience as waiter / waitress, in a rosette or above restaurant / Hotel is mandatory for this role.
You will need to be able to demonstrate that you are a great team player as well as being able to work unsupervised during busy times and keen to learn.
Key Responsibilities
· Provide excellent customer services
· Always striving towards the best customer satisfaction
· Greeting customers and presenting menus
· Make suggestions based on their preferences and dietary requirements
· Assist diners with ordering by answering menu questions
· Take accurate food and drink orders using a POS system and communicate order details to kitchen staff as needed
· Up-sell any additional products when appropriate
· Hands-on role, ensuring the smooth and efficient running of weddings and events at the hotel, ensuring guest satisfaction at all times
· Check in with diners to make sure they are enjoying their meals and correct any problems
· Maintain a neat and clean dining area
· Clear away dirty plates, glassware, linens and clean tables after diners have finished.
· Deliver checks and process bill payments
Requirements
· Minimum of 2 years experience in a rosette or above restaurant / Hotel
· Excelled customer service skills
· The ability to work on your feet for the duration of the shift
· Good Food and Beverage knowledge, with the ability to remember and recall ingredients and dishes to inform customers
· Critical thinker and problem-solving skill
· Team player
· Good time-management skill
· Previous Conference and Banqueting experience desirable
These key responsibilities is not intended to detail every aspect of your job or list every task you may perform. It is provided as a general overview of the skills and responsibilities required to do this job successfully. We are an inclusive employer strongly believing that everyone is unique and there should be no limits to ambition. We welcome your application whatever your background or situation.
We are looking to fill positions for full time/ part time and casual team members. If you believe you are the right candidate please send us your CV outlining the relevant contracted hours you are looking for.
Due to our location being in Buckinghamshire, you will need your own transport. Public transport is not an option. Please do not apply if you do not have a current driving license with use of a vehicle. No staff accommodation available.
What’s on offer;
· 28 days paid holiday per annum
· Complimentary meals whilst on duty
· Free parking
· Available Workplace Pension Scheme
· Learning and development prospects
· Competitive remuneration depending on experience
· Percentage of tips and service charge
Please note that by applying for this position, you are giving your consent for Kingfisher Country Club Ltd to process your personal data in line with our Privacy Notice and in relation to the retention of personal data under the UK General Data Protection Regulation. By consenting, Kingfisher Country Club Ltd will keep the details of unsuccessful candidates on file for a period of 6 months. You have the right to withdraw your consent at any time by informing the Company that you wish to do so, but we will be unable to contact you in relation to alternative positions.
